Pitchup.com
What we did
After surrendering their HQ during COVID and doubling headcount, Pitchup.com were effectively a new company. Not only was their team much bigger and dispersed, but all were now remote. Facing the critical need for a robust HR function, we initiated a comprehensive HR review.
From compliance to team engagement, we analysed the status quo, designed a fit-for-purpose people strategy, and implemented the infrastructure required for retention and attraction to enable growth. In 24 months, we covered management upskilling, digitised guides, implemented a suite of policies and contract updates and introduced new health & safety processes, pulse surveys, performance management platforms benchmarking and much more.
The Result
The business now boasts a fully formed HR function. Our unique blend of technical HR expertise and strategic thinking brought practical and results-focused solutions.
The redesigned sales and account management functions
A focus on employee experience and engagement along with innovative people initiatives, enable the business to better realise its growth ambitions
An upskilled management and leadership team confident in leading their teams through change
Pulse survey engagement scores have seen an increase from 60 to 64 (6.3%) and the eNPS score increased by 42.9% over the last 12 months.
Louise is a true ‘change agent’ and HR/People instigator of growth: she provides clear and comprehensive guidance on bringing your people function up to scratch and creating a strong foundation for future growth! Her broad experience of people issues and ability to quickly establish trust and navigate complex problems made her a perfect partner for our Senior Leadership team
Dan Yates
Founder / Managing Director
